Information We Collect

We collect information that helps us provide better mobile SEO education and improve our services. This includes data you provide directly and information gathered through your use of our platform.

How We Collect This Information

• Through registration forms when you sign up for courses
• During your interactions with our learning management system
• When you contact our support team or instructors
• Through cookies and similar technologies on our website
• From third-party services you choose to connect with your account

How We Use Your Information

Your information helps us deliver personalized mobile SEO education and maintain high-quality learning experiences. We use this data responsibly and only for legitimate educational purposes.

• Providing access to course materials and tracking your learning progress
• Personalizing content recommendations based on your skill level and interests
• Communicating about course updates, new materials, and important announcements
• Improving our curriculum based on student performance and feedback
• Providing technical support and troubleshooting assistance
• Conducting research to enhance our mobile SEO teaching methods
• Ensuring platform security and preventing unauthorized access

Legal Basis for Processing

Under Taiwan's Personal Data Protection Act, we process your information based on:

• Your consent when you register and agree to our services
• Contract performance to deliver the education services you've enrolled in
• Legitimate interests in improving our educational offerings
• Legal obligations related to education record-keeping requirements

Information Sharing and Disclosure

We respect your privacy and don't sell your personal information. We only share data when necessary to provide our services or when required by law.

Service Providers

We work with carefully selected third-party services that help us deliver our mobile SEO education:

• Cloud hosting providers for secure data storage and platform operation
• Email service providers for course communications and updates
• Analytics services to understand how students use our platform
• Payment processors for secure transaction handling
• Video hosting services for delivering course content

Legal Requirements

We may disclose information when required by Taiwan law or regulations, including:

• Compliance with legal processes or government requests
• Protection of our rights, property, or safety
• Investigation of potential violations of our terms of service
• Response to legitimate law enforcement inquiries

We never share your information for marketing purposes without your explicit consent, and we ensure all third parties maintain appropriate data protection standards.

Your Privacy Rights

You have important rights regarding your personal information. We're committed to helping you exercise these rights and maintaining control over your data.

Data Security and Protection

Protecting your information is fundamental to our operations. We implement comprehensive security measures to safeguard your data throughout collection, storage, and processing.

Technical Safeguards

• SSL/TLS encryption for all data transmissions
• AES-256 encryption for stored sensitive information
• Multi-factor authentication for administrative access
• Regular security audits and vulnerability assessments
• Secure backup systems with encrypted storage
• Firewalls and intrusion detection systems

Administrative Measures

• Staff training on data protection principles and practices
• Access controls limiting data access to authorized personnel only
• Regular review and updating of security policies
• Incident response procedures for potential data breaches
• Vendor security assessments for third-party services

While we implement robust security measures, no system is completely secure. We continuously monitor and improve our security practices to protect against evolving threats.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal requirements. Our retention practices balance your privacy rights with legitimate business needs.

Retention Periods

• Active Student Records: Maintained during enrollment and up to 7 years after course completion for certification purposes
• Course Progress Data: Retained for 3 years to support continuing education and skill development tracking
• Communication Records: Kept for 2 years to maintain support history and improve services
• Technical Logs: Stored for 12 months for security monitoring and system optimization
• Marketing Communications: Maintained until you unsubscribe or request deletion

Deletion Process

When retention periods expire or you request deletion, we:

• Securely delete personal information from active systems
• Remove data from backup systems during regular refresh cycles
• Maintain anonymous aggregated data for research purposes only
• Comply with legal record-keeping requirements where applicable

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience and understand how you interact with our mobile SEO content.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality, login sessions, and course access
• Performance Cookies: Help us understand which content is most helpful for mobile SEO learning
• Functional Cookies: Remember your preferences and settings for personalized experience
• Analytics Cookies: Provide insights into how students navigate our educational materials

Managing Cookie Preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to access course materials and track learning progress effectively.

International Data Transfers

While EvolvraNexta operates primarily in Taiwan, some of our service providers may process data outside Taiwan. We ensure appropriate safeguards are in place for any international transfers.

Transfer Safeguards

• Standard contractual clauses with international service providers
• Adequacy decisions for countries with equivalent data protection laws
• Certification schemes ensuring appropriate data protection standards
• Regular monitoring of international transfer arrangements

We prioritize using Taiwan-based or regional service providers when possible to minimize international data transfers while maintaining service quality.

Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices, legal requirements, or service offerings. We'll notify you of significant changes and give you opportunities to review updated terms.

How We Communicate Changes

• Email notifications to registered students about significant updates
• Prominent notices on our website and learning platform
• Updated effective dates clearly displayed on this policy
• Summary of key changes when substantial modifications are made

Continued use of our services after policy updates indicates acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your information.